• Children’s policy:
Chidren under the age of 12 receiving a service must be accompanied by an adult. Children under the age of 12 that are not receiving a service must be accompanied by another adult not receiving a service.
• Late policy:
We want to ensure that we give you a complete rafiel’s studio experience. Please arrive promptly for your scheduled service time. If you arrive 10 minutes after your appointment time we may have to reschedule your service.
• Cancellation policy:
You may cancel your appointment without charge any time before the close of business on the business day preceding your appointment. Same day cancellations will be charged 50% of the scheduled service price.
• Return policy:
Returns or exchanges must be accompanied by a valid receipt. store credit issued for returns without a receipt. Refunds are credited to the original form of payment. Mail check issued for cash refund over $150. no exchanges or returns on cosmetics and nail polish.